For the vibe to charge, make sure the charging plug is fully inserted into the vibe's port. The light will fade in and out when your device is charging and shine bright when complete. We recommend charging via a usb adapter (1A minimum) plugged in to a wall outlet. If the outlet that you try does not light up the vibe button, try using a different outlet.
Charging time: To reach a full charge will take between 1.5–2 hours.
Runtime: At highest speed: 1–1.5 hours. At lowest speed: 2–2.5 hours.
Our vibe is powered by a rechargeable lithium-ion battery. The vibe battery (like all rechargeable batteries) becomes less effective with usage. If used weekly, we recommend replacing every year. If used more frequently, we recommend replacing sooner. To preserve the lifespan of your battery, charge fully after each use.
Warranty: Our devices have a one-year limited warranty. Scan the unique QR code that comes on your device's packaging to activate your warranty.
Email us at orders@getmaude.com with any further questions or concerns.